AI bot’s Creator
Sales & Marketing
CRM with AI
IT & Help Desk
Email & Collaboration
Cloud Solutions (AWS/Azure/Google)
Cloud Machine Learning
Backup and Archive
HBase Data Management
Bigdata cloud integrations (AWS/Azure)
Spark Cluster Computing
Natural Language Processing
Forecasting & Optimization
AI algorithms to analytics
Project Management Specialists
Mobile/Web APPS Development
Data Analysis and Reporting
Custom Blockchain Development
CRM as SaaS
Artificial Intelligence backed cloud help desk software. Connect with customers through multiple channel. Easy workflow for the tickets. Single Interaction dashboard.
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Live Chat/Talk/Text (AI backed) to customers
Automatic ticketing system (Client/Department/Group/Users based)
Call center automation
Work Flow Automation
Easy customer data upload
Custom reports generation
API for customer website integration
Create rules so that tickets can be assigned automatically.
Based on the rules created via user interface or configuration files, tickets assignment can be automated. Tickets can be prioritized in
Create new user interface pages with drag and drop controls and integrate them to the application:
Custom screens can be created and integrated to the application. Using the drag and drop controls, user interface and dashboards, reports can be highly customizable.
Using scheduler module, customers can be informed ahead of time the Customer support operation and the professionals’ details.
Multiple Channel Integration
Users can communicate via multiple channels. Tickets will be created based on their request in their accounts in Facebook, Twitter etc.
Automated execution of tickets can be created/edited, and workflow rules can be created using user interface with controls.
Artificial Intelligence (AI) backed chats/phone calls
Create chats and phone calls reply using AI bots. AI bot is customizable in cloud.
Admin site to update modify Ticket creation pages
Using admin panel ticket creation/workflow automation and site maintenance can be managed. Option for Continuous Integration and Continuous delivery.
SSO and ETL tool integration for uploading user data and management
Using SSO users can create tickets by not signing in again. Also, using ETL tool to upload user data from customer database to ticketing system for easy maintenance.